Psychologist, organisational consultant and management change leader, specialising in conflict resolution, co-developer a conflict development methodology called "Nonflict", founder of Amirror Group Organisational Development
If you want someone to open up to you, lead by example and open your own heart first. Don't just talk the talk, walk the walk.
Conflicts are neither good or bad but opportunities for change in a relationship.
Only difference between stumbling blocks and stepping stones is the way in which we use them.